We want to inform you of an issue we recently encountered regarding billing statements: On March 27, 2024, during our billing process, an unexpected issue occurred, affecting approximately 4,772 residential accounts. Although all scheduled customers were successfully billed on April 5, 2024, about 960 of these residential accounts inadvertently received a second bill dated April Read more…
KC Water crews responded to a wastewater overflow near 4609 N Cleveland in Kansas City, MO which occurred at 9:30 AM on Sunday, April 14, 2024, and ended at 10:34 AM the same day. 1500 gallons were spilled and reached a nearby retention pond that feeds into Buckeye Creek. The overflow was caused by a Read more…
A contractor has struck a 6 inch water main at 23rd and Vine Street Thursday afternoon. Repairs could cause customers to temporarily experience low or no water pressure. Repairs are underway and should be completed within 4 hours. We appreciate your patience with this matter.
KC Water crews are preforming tests on a water main repair today, March 21, 2024. During the test the water main will be shut down, causing customers in neighborhoods around 47th street and Pittman Rd, east of Raytown rd. to experience low or no water pressure. Water flow should be restored by 4pm. We thank you for Read more…
(Kansas City, Mo.) – Bitter cold and Sub-Zero temperatures are on the way to the Kansas City Metro area. With this Artic blast, KC Water wants to remind residents its a good time to look around your home to ensure your pipes are prepared. Every year, freezing weather leads to frozen and broken pipes. “When pipes freeze, the most important thing Read more…
KC Water has cancelled the precautionary boil water advisory for customers within the boundaries of Pittman Road east to Lee’s Summit Road and from E. 43rd Street to 53rd Street near Highway 40. KC Water has sampled and tested the tap water in this area to ensure water quality and safety. Water tests conducted on Read more…
Out of an abundance of caution, KC Water is issuing a precautionary boil water advisory to customers from Pittman Road east to Lee’s Summit Road and from E. 43rd Street to 53rd Street near Highway 40. Reportedly, a contractor installing guard rails accidentally struck a 12” main which caused a complete loss of water pressure around 10 Read more…
KC Water crews responded to a wastewater overflow near 598 North Shore Drive in Kansas City, MO which occurred at 6:30 PM on Thursday, September 28, 2023, and ended at 11:30 PM the same day. A power outage caused the Lake Waukomis Pump Station to shut down which led to wastewater overflowing from a manhole Read more…
KC Water presented the 2022 Annual Floodplain Management Plan Progress Report for the City of Kansas City, Missouri to local and federal officials this week. This report is submitted so that the City can remain within the National Flood Insurance Program which provides flood insurance to property owners. It is also a federal requirement. FEMA Read more…
KC Water responded to a wastewater overflow near 4709 N. Cleveland Ave, which started at 8:02 a.m. Monday, August 14, 2023, and ended at 8:50 a.m. the same day. Crews discovered a manhole overflowing at the location. Wastewater surfaced and entered a storm box which leads to a pond located in Chouteau Park. Cleaning crews Read more…