In order for a property manager or property management company to start or stop service at a property, the property owner is required to authorize the property manager or property management company to act on their behalf. The service will remain in the owner’s name and the property manager will not be held financially responsible for the account. The property owner may choose one of the following options to authorize a property manager:
- The property owner can call KC Water Customer Service. The property owner will need to provide a Missouri business license number, federal tax ID, or the last four digits of the Social Security number associated with the account; and, if applicable, the name and phone number of the property manager or property management company.
- The property owner can submit a letter of authorization from the owner or submit the property management agreement by Submitting an Online Request.