KC Water experienced technical difficulties during the month of May, as a result, customers may experience a delay in payment posting. Please allow up to two (2) billing cycles for your account to reflect any payments you have made. Please note, KC Water has implemented a grace period during this time and will not charge penalties for late payments for customers impacted. If there are any questions, please contact our Customer Service Center, at 816-513-1313, option 1 or 311. Thanks for your understanding.