As of June 23rd, KC Water’s front entrance and customer lobby are reopened after a multi month renovation effort. The new lobby features not only brighter lights and a more open aesthetic but has several features that aim to enhance customers’ experience. These improvements include enhanced accessibility for customers, added security screening and privacy features, Read more…
Due to emergency work on an 8-inch water main in the area of 8009 N Elmwood, in the northern area of Kansas City is causing water outage for approximately 164 customers. Due to the length of the outage and the number of customers out of water, KC Water will be providing bottled water at the Read more…
As part of ongoing maintenance of water valves and in response to some emergency repairs to a transmission line in east Kansas City, KC Water will be temporarily shutting off water to approximately 250 customers in the area of Benton Blvd to Jackson Ave and E. 10th St. to E. Truman Rd. Estimated time for Read more…
KC Water is dealing with a main break in the area of E 11th to Truman and Benton Blvd to Jackson Ave. The call came in just after Noon on Saturday, June 28th. Crews will be closing several water valves in the area to be able to make emergency repairs on the main. Repair times Read more…
As part of ongoing efforts by KC Water to maintain high quality water infrastructure, the department will be replacing 10 valves in the area of Forest Ave to Woodland Ave and E. 35th St. to E. 41st St, or generally around the intersection of 39th and Paseo Blvd on Tuesday, June 10th, 2025. To do Read more…
On Thursday, June 12th, representatives from KC Water will join Spire, Evergy and the MId-America Assistance Coalition (MAAC) for a community event at Reconciliation Services (3101Troost Ave, Kansas City, MO 64109) to help customers who need assistance with their utility bills. KC Water staff will be able to walk customer through the different assistance options, Read more…
Spring has sprung and Summer is not too far behind it here in Kansas City, which means rain and storms are on the way. As the metro enters into the wettest months of the year, it is important to know how to protect yourself from sudden storms and the flash flooding that comes with it. Read more…
KC Water is excited to share that we are updating and remodeling our main lobby area of the administration building at 4800 E 63rd street, starting on Thursday, March 6th. These improvements are designed to streamline and enhance the in-person customer experience. Some of the upgrades include enhanced accessibility, security and privacy features, modernized service Read more…
KC Water has cancelled the precautionary boil water advisory for the 9300 and 9400 blocks of Manchester Avenue. KC Water has sampled and tested the tap water in this area to ensure water quality and safety. Water tests conducted on the tap water in this area have returned results which confirm water quality, and the Read more…
Out of an abundance of caution, KC Water is issuing a precautionary boil water advisory for 30 customers in the 9300 and 9400 block of Manchester Avenue Due to ongoing repairs in the area, the water main lost positive pressure. Those affected may experience low water pressure due to water main ongoing repair. Water service Read more…