(Kansas City, Mo.) – KC Water would like to take this time to thank the essential workers of KC Water and all essential workers who report to work during the coronavirus pandemic. One thing remains certain, through this difficult time, the work must continue for utility, health care, fire and public safety workers. KC Water Read more…
(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 812 NW 70th Street at 11:00 a.m. Saturday, April 11, 2020. The overflow ended the same day at 11:25 a.m. and spilled approximately 250 gallons of wastewater. A manhole was found overflowing near the area. Wastewater surfaced and entered into a storm drainage Read more…
Spring Curbside Leaf & Brush Collection Begins April 6th (Kansas City, Mo.) – KC Water will begin spring leaf and brush curbside collection Monday, April 6th. Customers are asked to collect their lawn debris in paper bags and set them by the curb by 7:00 a.m. on their regularly-scheduled trash day. Please separate your leaf Read more…
(Kansas City, MO) – KC Water recognizes the financial uncertainty many families are facing during the Stay at Home order. To help, KC Water will waive late fees on bills with bill dates of April and May. KC Water has also temporarily stopped water shut-offs related to non-payment. This will be reassessed periodically based on Read more…
Coronavirus and KC Water Water is essential to life. We want to assure you that – especially during this unprecedented time – the nearly 900 Kansas Citians who work at KC Water remain steadfastly committed to ensure the health and safety of our customers. This page provides the latest information about how KC Water is Read more…
(Kansas City, Mo.) – KC Water crews and its contractors must continue the work of important water, wastewater, and stormwater infrastructure projects in the midst of the coronavirus pandemic. Maintaining and repairing infrastructure may require crews, at times, to shut off water for limited periods of time. Advance notice will be provided as much as Read more…
(Kansas City, MO) – At KC Water our highest priority is ensuring the health and safety of our employees and our customers. As the number of COVID-19 cases continues to rise, we continue to implement changes in an effort to safeguard everyone’s health and well-being. The Call Center is closing at 5:00 today for deep Read more…
(Kansas City, MO) – As the number of confirmed coronavirus cases in our community grows, KC Water reminds customers of the multiple self-service options available at www.kcwater.us. Customers can pay their bill, sign up for auto pay, set up a payment arrangement and start or stop service. Because of social distancing recommendations from health experts Read more…
(Kansas City, MO) – Because of social distancing recommendations from health experts surrounding the COVID-19, or coronavirus, KC Water is encouraging customers to utilize online payment services and other self-service options instead of visiting the customer lobby. The customer lobby at 4800 E. 63rd Street will remain open, however to protect our employees and other Read more…
(Kansas City, MO) – KC Water reminds customers as they stock up on cleaning wipes and “flushables” to not discard them into the toilet. Manufacturers market these products as “flushable” but they do not break down in water. KC Water’s wastewater treatment plants use equipment to pull plastics, wipes and other items that should not Read more…
Our folks @KCMOwater are hearing from you and addressing where they can. For now, make sure you don’t drive through rising flood waters and stay safe! https://t.co/phBKpVbgH5
Thank you. We'll be sure to share with Alice. The work must continue and our Call Center has done a great job adjusting in these challenging times.
UPDATE: Our Keep Out the Rain program was temporarily placed on hold due to @KCMO's response to the #COVID19 pandemic. While some safety and health concerns have subsided, the program will remain on hold until the financial impacts from COVID-19 are behind us.
