We want to inform you of an issue we recently encountered regarding billing statements: On March 27, 2024, during our billing process, an unexpected issue occurred, affecting approximately 4,772 residential accounts. Although all scheduled customers were successfully billed on April 5, 2024, about 960 of these residential accounts inadvertently received a second bill dated April Read more…
News
Customers Advised of Wastewater Overflow near 4609 N Cleveland
Posted on Apr 15, 2024KC Water crews responded to a wastewater overflow near 4609 N Cleveland in Kansas City, MO which occurred at 9:30 AM on Sunday, April 14, 2024, and ended at 10:34 AM the same day. 1500 gallons were spilled and reached a nearby retention pond that feeds into Buckeye Creek. The overflow was caused by a Read more…
Repairs to water main near 23rd and Vine may impact services
Posted on Apr 11, 2024A contractor has struck a 6 inch water main at 23rd and Vine Street Thursday afternoon. Repairs could cause customers to temporarily experience low or no water pressure. Repairs are underway and should be completed within 4 hours. We appreciate your patience with this matter.
Tests of water main repairs may affect service for customers in Southeast Kansas City
Posted on Mar 21, 2024KC Water crews are preforming tests on a water main repair today, March 21, 2024. During the test the water main will be shut down, causing customers in neighborhoods around 47th street and Pittman Rd, east of Raytown rd. to experience low or no water pressure. Water flow should be restored by 4pm. We thank you for Read more…
How to protect you pipes during freezing and Sub-Zero temperatures
Posted on Jan 9, 2024(Kansas City, Mo.) – Bitter cold and Sub-Zero temperatures are on the way to the Kansas City Metro area. With this Artic blast, KC Water wants to remind residents its a good time to look around your home to ensure your pipes are prepared. Every year, freezing weather leads to frozen and broken pipes. “When pipes freeze, the most important thing Read more…
KC Water Cancels Precautionary Boil Water Advisory
Posted on Oct 12, 2023KC Water has cancelled the precautionary boil water advisory for customers within the boundaries of Pittman Road east to Lee’s Summit Road and from E. 43rd Street to 53rd Street near Highway 40. KC Water has sampled and tested the tap water in this area to ensure water quality and safety. Water tests conducted on Read more…
KC Water Issues a Precautionary Boil Water Advisory
Posted on Oct 11, 2023Out of an abundance of caution, KC Water is issuing a precautionary boil water advisory to customers from Pittman Road east to Lee’s Summit Road and from E. 43rd Street to 53rd Street near Highway 40. Reportedly, a contractor installing guard rails accidentally struck a 12” main which caused a complete loss of water pressure around 10 Read more…
Customers Advised of Wastewater Overflow near 598 North Shore Drive
Posted on Sep 29, 2023KC Water crews responded to a wastewater overflow near 598 North Shore Drive in Kansas City, MO which occurred at 6:30 PM on Thursday, September 28, 2023, and ended at 11:30 PM the same day. A power outage caused the Lake Waukomis Pump Station to shut down which led to wastewater overflowing from a manhole Read more…
KC Water submits annual flood management report
Posted on Sep 12, 2023KC Water presented the 2022 Annual Floodplain Management Plan Progress Report for the City of Kansas City, Missouri to local and federal officials this week. This report is submitted so that the City can remain within the National Flood Insurance Program which provides flood insurance to property owners. It is also a federal requirement. FEMA Read more…
Customers Advised of Wastewater Overflow near 4709 N. Cleveland Ave.
Posted on Aug 14, 2023KC Water responded to a wastewater overflow near 4709 N. Cleveland Ave, which started at 8:02 a.m. Monday, August 14, 2023, and ended at 8:50 a.m. the same day. Crews discovered a manhole overflowing at the location. Wastewater surfaced and entered a storm box which leads to a pond located in Chouteau Park. Cleaning crews Read more…