Your monthly KC Water bill pays for three different services you receive: Fresh, clean water we bring to your property; wastewater you send back to us; and management of stormwater drains and mains on and under your street.
Part of your monthly water and wastewater bill is a basic service charge, and part is based on the amount or volume of water you use.
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Your water usage is measured by our water meter, a heavy brass fixture connected to your water line. When you turn on a faucet, take a shower, or flush the toilet, the water you’re using spins a disk inside your meter. The number of spins – and thus the amount of water flowing through the meter – is tracked in the meter. It’s a hydro-mechanical process so far, but then we go high-tech. The usage is read electronically and sent via a gray transmission box on your property to a wireless receiver in your area. Data is then stored on a server for retrieval by a computerized billing system that generates your monthly water bill. Electronic collection means you can check your water usage online anytime
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Login to track and compare your usage online.
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Periodically, KC Water is unable to obtain an electronic or manual read. When this happens, you will receive an estimated bill message on your bill in red. If you have received a letter requesting access to your meter please call the phone number on the letter.
If you have not received a letter requesting access to your meter call KC Water Customer Service.