News

(Kansas City, Mo.) – October 1st – 5th is Customer Service Week and KC Water celebrates the men and women who serve the residents of Kansas City. A short video gives a brief glimpse of KC Water’s customer service representatives. Customer Service Week is held annually during the first full week in October for companies Read more…

(Kansas City, Mo.) – Necessary maintenance work on a 20” water main will wrap up Sunday evening, however some lane restrictions will remain in place. Traffic at Front Street at N. Topping Avenue, Front Street at N. Jackson, and N. Monroe and Gardner Avenue will be reduced to one lane in each direction as crews Read more…

(Kansas City, Mo.) – KC Water responded to a wastewater overflow at 2915 Swope Parkway on Saturday, September 29th at 2:25 p.m. The overflow was the result of an 8” clogged sewer main. The overflow ended at 4:25 p.m. the same day and resulted in an overflow of 600 gallons, some of which entered a Read more…

(Kansas City, Mo.) – KC Water responded to a wastewater overflow at 10601 State Line Road, on Tuesday, September 25th at 2:00 p.m. The overflow was the result of a sewer main clogged with grease. The overflow ended 5:20 p.m. the same day and resulted in an overflow of 3,300 gallons. A cleaning crew cleaned Read more…

(Kansas City, Mo.) – On September 20th, KC Water was honored by the Greater Kansas City Public Relations Society of America at its annual PRISM Awards Gala. KC Water won a PRISM Award in the video category for Don’t Flush the Wipes: A Horror Story. The one minute video creatively encourages customers to throw wipes Read more…

(Kansas City, Mo.) – Necessary maintenance work on a 20” water main will affect water pressure for customers along Front Street this weekend. Beginning Friday at 7:00 p.m. workers will begin replacing and repairing five valves. To conduct this work the contractor must shut down a portion of a 20” transmission water main that runs Read more…

Five Wastewater Treatment Plants Honored for Outstanding Compliance Records

(Kansas City, Mo.) – KC Water responded to a wastewater overflow at the Burlington Creek Pump Station, located at 4700 Green Hills Road, on Thursday, August 2nd at 8:00 p.m. The overflow was the result of an instrument malfunction which caused wastewater to spill into a culvert that leads to Burlington Creek which leads to the Read more…

(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 13400 E. 49th Terrace on Sunday, July 29that 10:30 p.m.  The overflow was the result vandalism after someone put exercise equipment into the manhole.  The overflow ended at 8:45 this morning and resulted in an estimated overflow of 30,750 gallons of wastewater into a Read more…

(Kansas City, Mo.) – Significant rainfall 25 years ago combined with already saturated soil caused the Missouri River to overflow its banks from North Dakota to St. Louis. From the middle of May through mid-July 1993 up to 40 inches of rain fell in parts of the Missouri River Basin. “At that point on July Read more…