(Kansas City, MO) – As a result of Thursday’s City Council action, water service shut-offs due to non-payment will remain on hold until at least mid-January. We look forward to working with City Council to help our customers who are struggling to pay their bills. Customers can take action now to get assistance with paying Read more…
Customers in need are encouraged to seek assistance (Kansas City, MO) – Beginning November 1st, KC Water will lift the moratorium on water service shut-offs due to non-payment. At the onset of the coronavirus pandemic, KC Water halted water shut-offs due to non-payment for residential and business customers. KC Water also suspended penalties and restored Read more…
(Kansas City, Mo.) – KC Water will host three virtual public meetings to discuss construction impacts of the Upgrades on Main project. During this meeting, participants will learn more about why KC Water is completing these improvements, which areas will be affected by construction, the construction schedule, and how to get the latest and most accurate Read more…
(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 4620 Virginia Street at 9:00 a.m. Friday, September 25, 2020. The overflow ended at 9:20 p.m. the same day. Wastewater surfaced and entered into Brush Creek. Wastewater repair crews implemented bypass pumping which ended the overflow. Cleaning crews are onsite to remove rock Read more…
(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 4620 Virginia Street at 9:00 a.m. Friday, September 25, 2020. The overflow is currently ongoing. Wastewater has surfaced and is entering into Brush Creek. Cleaning crews are onsite to remove rock and debris from the 27 inch main. KC Water will send a Read more…
(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 6700 Zoo Drive at 11:00 a.m. Wednesday, September 23, 2020. The overflow ended at 3:15 p.m. the same day. Wastewater surfaced about a foot away from a manhole and entered into a storm drainage ditch which leads to the Blue River. Crews are Read more…
(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 8136 Troost Avenue at 2:40 p.m. Tuesday, September 22, 2020. It ended at 3:15 p.m. the same day. An investigation found a manhole overflowing at the location. Wastewater entered into Boone Creek which leads to the Blue River. Cleaning crews removed debris from Read more…
(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 9615 NE 89th Street at 12:30 p.m. Monday, September 21, 2020. An investigation found a manhole and sewer line filled with rocks and debris. Repair crews have begun work to replace 10-15 feet of sewer main. The overflow ended at 3:30 and spilled Read more…
Two Wastewater Treatment Plants Honored for Outstanding Compliance Records (Kansas City, Mo.) – KC Water’s KC Rocky Branch Wastewater Treatment Plant, at 500 NE 132nd Street earned its first Platinum Peak Performance Award for five years of 100% compliance. Every day, toilets, sinks, and drains across Kansas City take millions of gallons of wastewater away Read more…
(Kansas City, Mo.) – Some KC Water customers may have recently noticed a slight change to the taste of their tap water. Changing weather conditions can affect the taste and odor of tap water, but they do not affect water quality and safety. Seasonal changes such as rain, temperature, river water levels, and even runoff Read more…