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KC Water is investing in the future of our team and our community so we may continue a legacy of providing quality water services for generations to come. If you would like to join our team, please consider applying for one of the open positions listed on this page.


KC Water
4800 E. 63rd Street
Kansas City, MO 64133

Phone: 816.513.0253
Fax: 816.513.0481
Email: water.careers@kcmo.org

Interested in one of the positions below? Apply online now »


Senior Accounting Clerk
Job Opening ID 511567
Salary: $15.06-$24.31/hour
Deadline: October 14, 2019

Two full-time positions available with KC Water Accounts Division located at 4800 E. 63rd Street. Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. Work entails processing invoices for payment, reviewing invoices for improper charges, and matching invoices to the correct purchase order. Reconciling vendor statements, working with vendor to resolve discrepancies and unpaid invoices, working with KC Water personnel to get receivers and invoice approvals. Monitors invoices so that discounts can be taken. Involves researching/resolving vendor issues, attention to detail is required. Enters invoices in PeopleSoft with high degree of accuracy. Position also serves as back-up cashier when needed. REQUIRES high school graduation and 3 years of increasingly responsible experience in accounting/bookkeeping and related clerical work, including at least 1 year at the level of Accounting Clerk; OR an equivalent combination of qualifying education and experience. Preference given to applicants with at least 1 year of experience in accounts payable and working with processing a large amount of invoices at a time.


Plant Operator
Job Opening ID 511557
Salary: $16.64-$26.86/hour
Deadline: October 15, 2019

Several full-time positions available with KC Water, Water Supply Treatment Division located at 1 N.W. Briarcliff Road. Normal Work Days/Hours: Thursday-Monday, Wednesday-Sunday, or Tuesday-Saturday, 3:00 P.M. to 11:00 P.M. or 11:00 P.M. to 7:00 A.M. This is an entry level to semi-skilled position in the operation of the water treatment plant and pumping facilities. Work involves learning fundamental concepts and practices used in water treatment including equipment operation and minor maintenance. Progressively more responsible for routine inspections and maintenance for a variety of plant equipment and facilities. As skills develop, will be responsible for some process evaluations and process controls to achieve optimum performance. REQUIRES high school graduation. Six months after date of hire, must obtain D-level operator certification in water issued by Missouri Department of Natural Resources. Three years after date of hire, must obtain C-level operator certification in water/wastewater issued by Missouri Department of Natural Resources. Must pass a pre-employment drug screen and post offer physical examination as prescribed by the City.


Lab Operation Manager
Job Opening ID 511565
Salary: $4,230-$7,534/hour
Deadline: Open Until Filled

Full-time position available with KC Water Laboratory Division located at 2 N.E. 32nd Ave. Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. The Lab Operations Manager (Assistant Laboratory Manager) is a leadership position requiring a high degree of technical and scientific knowledge gained through direct laboratory experience and management skills related to personnel, budget, inventory, and environmental laboratory operations. The following list of duties will be completed along with and under the guidance of the Laboratory Manager: Creates a healthy, safe, and productive workplace by effectively and appropriately hiring, training, supporting, and evaluating laboratory personnel; Assists with the development and implementation of laboratory policies and procedures under the direct supervision of the Laboratory Manager; Assists with budget and inventory; Assists with the development and implementation of Quality Assurance policies and procedures compliant with The NELAC Institute standards, federal and state regulations; Assists with internal laboratory audits and management systems review; Maintains a system for controlled documents and records; Monitors the validity of the analyses performed and reviews data generated in the laboratory to assure completeness and accuracy; Performs technical reviews of analytical procedures and ensures compliance with regulatory requirements; Ensures the proper functioning of all laboratory equipment and assists with troubleshooting problems with equipment when they arise; Ensures laboratory facilities are properly maintained; Produces and sends reports to internal and external clients; Maintains accurate records of laboratory activities; Assists with the implementation and upkeep of the Laboratory Information System (LIMS); Establishes priorities and protocols by working with operations including: Water and Wastewater Treatment, Stormwater, and Regulatory Compliance Divisions; Implements new programs, tests, methods, laboratory instrumentation, and procedures by researching alternatives, preparing proposals, developing and performing parallel testing, and monitoring progress; Maintains laboratory productivity by monitoring workload of functional areas, identifying peak and slack periods, and making operational or staffing adjustments; Maintains laboratory staff productivity by counseling and disciplining employees, planning, monitoring and appraising job results; Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies; Maintains security and confidentiality. Responsible for setting the example of appropriate professional behavior, attitude, and work ethic for laboratory employees. Must have excellent verbal, oral, interpersonal, and written communication skills, as well as strong analytical, problem-solving, and decision-making capabilities. Must have the ability to be flexible, prioritize, and manage multiple activities simultaneously in a fast-paced and changing environment, as well as be a strong team player with the ability to both collaborate and to take initiative and work well independently. Must possess superior attention to detail and have the ability to meet stringent deadlines. Performs other duties assigned by the Laboratory Manager.REQUIRESan Accredited Bachelor’s degree with major course work in an environmentally related field such as Environmental Science, Chemistry, Biology, Microbiology, Environmental Studies or related sciences and 4 years performing environmental analyses with a minimum of 1 year at a supervisory level. Or an equivalent combination of experience and education. Must pass a pre-employment drug screen as prescribed by the City. Must possess Wastewater Analyst Certification through Missouri Water Environment Association or equivalent state certification. Preference given to applicants with at least 8 years of experience as an analytical chemist or analytical laboratory manager or section supervisor with extensive knowledge of analytical and data review procedures, as well as water and wastewater treatment experience, or experience with the implementation of the NELAC Institute standards and the Drinking Water Laboratory certification program.



Electronics Technician
Job Opening ID 511093
Salary: $18.24-$29.44/hour
Deadline: Open Until Filled

Several full-time positions available with KC Water Wastewater Treatment Plant Division located at 7300 Hawthorne Road. Normal Work Days/Hours: Monday-Friday, 6:30 A.M. to 3:00 P.M. Responsible instrumentation and controls trade work in maintenance, inspection, testing, calibration, troubleshooting, and repairing a wide variety of industrial facility instrumentation and process control equipment/systems. Sets up and uses instrumentation control equipment, including PLC’s, laptop computers, process controllers, communication systems, level control systems, telemetry/SCADA systems, remote sensing devices, digital multi-meters, pressure/current/voltage calibrators, oscilloscopes, hand held programming terminals for radios, pressure/flow transmitters, and RF power meters. Exercises considerable independent judgment and initiative identifying and diagnosing instrumentation and control malfunctions to determine correction. Works with voltages up to and including 480 volts 3 phase AC and 700 volts DC. If working with Electricians, may work with higher AC voltage. REQUIRES high school graduation and 3 years of experience as an electronics technician or telecommunications technician; OR an Associate’s degree or its equivalent in electronics and 1 year of related experience. May be required to possess valid state-issued drivers license in accordance with the City of KCMO policies. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City. Preference given to applicants with experience in industrial electronics, including troubleshooting, diagnosis, and problem resolution, and/or a certificate in Industrial Electronics, and/or Instrumentation and Control and/or Programmable Logic Controller (PLC) experience and programming, and/or experience working with CAD software.


Equipment Operator
Job Opening ID 511283
Salary: $14.35-$23.16/hour
Deadline: Open Until Filled

Several full-time positions available with KC Water Wastewater Construction Repair and Preventative Maintenance, Stormwater Repair and Preventative Maintenance Divisions located at 1800 Prospect Ave. Normal Work Days/Hours: Monday-Thursday, 7:00 A.M. to 5:30 P.M., Tuesday-Friday, 7:00 A.M. to 5:30 P.M. or Friday-Monday, 7:00 A.M. to 5:30 P.M. WASTEWATER REPAIR: Installs, repairs, replaces, cleans and/or maintains wastewater mains and lines. Transports materials to designated work sites. Drives a truck with a flatbed trailer for hauling construction equipment. Drives construction equipment on and off lo-boy units. Operates a backhoe in trenching, filling, or other minor excavations. Carefully plans and executes work to avoid damage to underground pipes and cables. Makes field repairs to equipment as necessary. Assists machinist and mechanics on major repairs. Services assigned equipment with fuel, oil, water, and grease. Participates in snow plowing and snow removal. STORMWATER REPAIR: Installs, repairs, replaces, cleans, and/or maintains stormwater inlets, channels, levees, and other related Stormwater structures. Drives a truck with a flatbed trailer for hauling construction equipment, drives construction equipment on and off lo-boy unites. Operates a backhoe in trenching, filling, or other minor excavations. Carefully plans and executes work to avoid damage to underground pipes and cables. Operates a front-end loader up to 1/2 cubic yard in loading sweeper piles, broken pipe, dirt, rocks, and debris. Participates in snow plowing and snow removal. WASTEWATER PREVENTATIVE MAINTENANCE: Operates rodding and bucket machines in cleaning and sanitary sewers. Installs, repairs, and maintains wastewater mains and lines. Transports materials to designated work sites. Operates flusher truck for cleaning and flushing streets and thoroughfares. Drives truck with flatbed trailer for hauling construction equipment and drives construction equipment on and off lo-boy units. Operates a backhoe in trenching, filling, or other minor excavation. Participates in snow plowing and snow removal operations. STORMWATER PREVENTATIVE MAINTENANCE: Assists in the process of preventative maintenance of Kansas City Water Utility Green Infrastructure. This includes the landscape maintenance of BMP’s, including rain gardens, retention/detention basins, and pervious surfaces. Must have knowledge of maintenance of plant species, erosion control, invasive weed management, and other landscape maintenance. Must operate small hand tools specialized for maintenance in horticulture. May be required to drive heavy equipment and participate in snow removal operations. Other responsibilities include the setup of work zones and jobsite restoration. REQUIRES 6 months of experience in the operation of trucks and other specialized automotive equipment. Must possess a valid state-issued driver’s license in accordance with City of KCMO policies. May be required to possess a valid Missouri Class A, B or C CDL prior to the end of probationary period. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City. Preference given to applicants with high school diploma/GED.


Project Scheduling Specialist
Job Opening ID 511494
Registered Salary: $4,531-$7,534/month
Principal Engineering Technician Salary: $3,957-$6,769/month
Graduate Engineer Salary: $3,957-$6,769/month
Deadline: Open Until Filled

Full-time position available with KC Water Engineering Facilities Division located at 4800 E. 63rd Street. Will be filled as Registered Engineer OR Principal Engineering Technician OR Graduate Engineer. Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. Supports management of multiple capital projects at the same time and in different stages of development from planning, budgeting, and conceptual stages to construction, asset management and final close out. Manages utility maintenance contracts and coordinates with utility operations and maintenance staff on execution of work through maintenance contracts. Analyzes Key Performance Indicators (KPIs) in areas such as project scheduling, management, execution, and staff resources; their impact on the department’s mission; and results of corrective actions. Develops presentations for team meetings, tracks KPIs, create reports for Engineering Division Managers. Maintains and create new, as needed, documentation for all standard operating procedures. Works with various divisions to ensure accurate and timely processing of data. Runs software application queries and other reports to analyze data and make recommendations. Performs other duties as assigned. Registered Engineer REQUIRES professional engineer registration. Within 6 months of hire date, must be registered as a professional engineer with Missouri Board for Professional Architects, Engineers and Land Surveyors. Must pass a pre-employment drug screen as prescribed by the City. Principal Engineering Technician REQUIRES high school graduation and 12 years of related and increasingly responsible experience in engineering drawing, mapping, automated mapping, GIS and equipment or CADD, engineering, land survey, construction inspection and related fields; OR high school graduation and possession of the Level IV Certification as an Engineering Technician (ET) as issued by the National Institute for Certification in Engineering Technologies (NICET) or a Registered Land Surveyors License as issued by the Missouri Board of Architects, Professional Engineers and Land Surveyors; OR an acceptable combination of qualifying education and experience. Must possess a valid state-issued driver’s license in accordance with City of KCMO policies. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City. Graduate Engineer REQUIRES graduation from an ABET accredited four year college or university with major course work in any professionally recognized architectural/engineering discipline as required by the hiring authority. Preference given to applicants with a Bachelor’s degree with major course work in Construction Engineering, Construction Science, Construction Management, Engineering or related field and/or PMI PMP Certification (Project Management Institute Project Management Professional).


Maintenance Electrician
Job Opening ID 510251
Salary: $18.24-$29.44/hour
Deadline: Open Until Filled

Several full-time positions available with KC Water, Water Supply Treatment Plant Division located at 1 N.W. Briarcliff Road. Normal work days/hours: Monday-Thursday, 6:30 a.m. to 5:00 p.m. This position will troubleshoot, evaluate and make repairs to electrical components within our system. This position will also be responsible for working with medium voltage apparatuses up to 13,000 volts, motor controls, PLC’s, VFD, switchgear and understanding the NEC codes. REQUIRES high school graduation and 3 years of progressively responsible experience performing routine and moderately complex electrical maintenance and repair work; OR an equivalent combination of qualifying education and experience. Must possess a valid state-issued driver’s license in accordance with City KCMO policies. Must pass a pre-employment drug screen post-offer physical examination as required by the City. May be required to possess a valid MO Class A, B, or C CDL prior to the end of the probationary period as determined by the department.


Maintenance Mechanic
Job Opening ID 510319
Salary: $16.64-$26.86/hour
Deadline: Open Until Filled

Several full-time positions available with KC Water Wastewater Treatment Plant Division located at 7300 Hawthorne Road. Normal work days/hours: Monday-Friday, 6:30 a.m. to 3:00 p.m. Inspects, maintains, repairs, and troubleshoots equipment within the Wastewater Division. Operates various pumps, heating and air conditioning systems, and emergency  power and transfer systems; operates multi-stage water system, multi-zone two pipe steam system and vacuum condensate system. Operates waste heat snow melt system. Repairs doors and locking mechanisms; repairs plumbing and drainage systems; performs snow removal. Utilizes various tools and equipment for snow removal at various facilities. Troubleshoots basic electrical issues. Uses knowledge of computers and possesses the ability to read blueprints. Understands the importance of proper safety habits and knowledge of “lock out & tag out”, and PPE. REQUIRES high school graduation and 4 years of experience in a variety of mechanical crafts; OR an equivalent combination of qualifying education and experience. Must possess a valid state-issued driver’s license in accordance with City of KCMO policies. May be required to obtain a valid MO Class A, B, or C CDL prior to the end of the probationary period as determined by the department. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City.


Maintenance Mechanic
Job Opening ID 510926
Salary: $16.64-$26.86/hour
Deadline: Open Until Filled

Several full-time positions available with KC Water, Water Supply Treatment Plant Division located at 1 N.W. Briarcliff Road. Normal work days/hours: Monday-Thursday,  or Tuesday-Friday, 6:30 a.m. to 5:00 p.m. Inspects, maintains, troubleshoots, repairs, and services machinery and equipment, including: pumps, valves, motors, engines, compressors, generators, chlorinators, chemical feed machines, lime systems, filters, mixing machines, gear reducers, order abatement equipment, and other water treatment plant equipment. Performs preventative maintenance work on plant buildings and equipment by periodically inspecting and, where necessary, conducting repairs. Plumbing will be a large part of the assigned tasks. Must be able to troubleshoot and make repairs with little supervision. REQUIRES high school graduation and 4 years of experience in a variety of mechanical crafts; OR an equivalent combination of qualifying education and experience. Must possess a valid state-issued driver’s license in accordance with City of KCMO policies. May be required to obtain a valid MO Class A, B, or C CDL prior to the end of the probationary period as determined by the department. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City.


Maintenance Worker
Job Opening ID 511496
Salary: $14.35-$23.16/hour
Deadline: Open Until Filled

Several full-time positions available with KC Water Pipeline Division located at 2409 E. 18th Street. Normal Work Days/Hours: Monday-Thursday, 5:00 P.M. to 3:30 A.M. or Friday-Monday, 7:00 A.M. to 5:30 P.M. or Weekend Nights: Friday and Saturday, 5:00 P.M. to 6:00 A.M. and Sunday, 5:00 P.M. to 5:30 A.M. Assists in the installation and repair of water mains, valves, hydrants, curb boxes, and restoration work. Cuts pipe, lays/joints pipe, removes/installs valves, hydrants, and curb stops. Manually digs and cleans job site and replaces safety and traffic control devices as well as other duties as required. REQUIRES high school graduation or 6 months of experience in general labor. May be required to possess a valid state-issued driver’s license in accordance with City of KCMO policies. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City. Preference given to applicants with high school diploma/GED.


Registered Engineer
Job Opening ID 510121
Salary: $4,531-$7,534/month
Deadline: Open Until Filled

Several full-time positions available with KC Water Engineering Division located at 4800 E. 63rd St. in the following Engineering Divisions: Systems Engineering (water distribution and sewer), or Facilities and Plants. Normal work days/hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. The Registered Engineer positions are responsible for managing and engineering multiple projects related to improvements to the water and/or wastewater systems. These positions are responsible for professional engineering activities involving the planning, analysis, design, development, construction, renovation, maintenance or operation of utilities, assets and related projects. KC Water is undertaking a significant capital improvements program with a considerable volume of work. Professional engineers with experience and interest in becoming part of a larger infrastructure engineering team are needed. Work involves activities such as analyzing infrastructure systems, overseeing planning activities, and managing engineering projects including development of construction and/or rehabilitation projects associated with water, wastewater or facility assets. Frequent consultation with internal divisions, consultants, contractors, and others is required in the analysis, design, review of plans/specification, and inspection of construction work for compliance with prescribed engineering criteria. Assignments are received in conference with a professional superior. Employees of this class are expected to exercise good judgment to resolve technical problems, manage projects, and provide data for asset risk assessment criteria. Responsible for Quality Assurance and Quality Control of  contracts, construction plans, materials, and studies for adherence to Water Services rules and regulations. As a Registered Engineer you will be expected to manage multiple projects at the same time and in different stages of development from planning, budgeting and conceptual stages to construction, asset management and final close out. Writes requests for proposals (RFPs) or qualifications (RFQs) for new projects, and prepares emergency response memos. Verifies conformance of the plans and specifications prepared by design professionals, and submits Project Status Reports (PSRs). Reviews submittal materials used and related data. Performs limited design, as well as drafting and computational duties in the office in preparation of studies, final plans and specifications for projects. Additional activities include proposing changes to the standard specifications; interpreting and applying City ordinances, hydraulic modeling, state and federal regulations, specifications, and related standards projects; coordinating with multiple stakeholders and the public; and assisting operations staff when issues arise. REQUIRES professional engineer registration. Within 6 months of hire date, must be registered as a professional engineer with Missouri Board for Architects, Professional Engineers, Professional Land Surveyors, and Professional Landscape Architects. Must pass a pre-employment drug screen as prescribed by the City. Preference given to applicants with an ABET accredited Bachelors of Science degree in Civil or Mechanical Engineering and a minimum of 6 years of experience working on the design and/or construction of water, wastewater or linear asset and infrastructure projects.


Safety Officer
Job Opening ID 510230
Salary: $18.24-$29.44/hour
Deadline: Open Until Filled

Full-time position available with KC Water Safety Division located at 4800 E. 63rd St. Normal work days/hours: Monday-Friday, 7:00 a.m. to 3:30 p.m. The Safety Officer is a moderately complex technical position, responsible for planning and administering the Safety Education and Accident Prevention programs. Work includes the inspection of department treatment plants, facilities, equipment and work procedures for compliance to departmental policies, state and federal regulations. Conducts daily safety and health inspections. Identifies potential areas of compliance vulnerability and risk. Conducts mishap investigations and completes required reports. Closely works with supervisors and managers to maintain cooperation toward the principal objective of elimination unsafe working conditions and practices. Investigates accidents, injuries, property damage and potentially hazardous conditions. Analyzes data and formulates a plan and makes recommendations to prevent similar occurrences. Develops, plans, and implements training for employees in work site safety. Participates and provides leadership on safety committees to resolve safety issues and promote a positive and preventative work environment. Assists in and prepares safety data and reports. REQUIRES high school graduation and 6 years’ experience in occupational safety and health work; OR an accredited associate’s degree in business or  technical areas and 4 years progressively responsible experience in occupational safety and health work. The experience may be waived upon presentation of the “Certified Safety     Professional” certificate; OR an equivalent combination of qualifying education and experience. Must pass a pre-employment drug screen as prescribed by the City. Preference given to applicants who have considerable knowledge of safety engineering and accident prevention techniques, as well as applicable state and federal regulations. Must also have the ability to recognize hazards, prescribe corrective action, and communicate ideas and recommendations, both orally and in writing to managers, supervisors and field employees. 


Backhoe Operator
(Senior Equipment Operator)
Job Opening ID 511124
Salary: $16.05-$24.31/hour
Deadline: Open Until Filled

Several full-time positions available with KC Water Pipeline Division located at 2409 E. 18th St. Normal Work Days/Hours: Multiple Shifts Available: Monday-Thursday, 7:00 A.M. to 5:30 P.M., Friday-Monday, 7:00 A.M. to 5:30 P.M. or Weekend Nights: Friday-Saturday, 5:00 P.M. to 6:00 A.M. and Sunday, 5:00 P.M. to 5:30 A.M. Operation of heavy-duty, complex and specialized automotive construction equipment in the installation, repair and maintenance of water distribution mains and lines, hydrants and valves. Operates assigned heavy equipment and other equipment as needed. In absence of or in addition to equipment operation duties, performs labor duties related to the installation, repair, replacement and maintenance of water distribution mains, lines, hydrants and valves. Operates heavy excavator in excavating deep trenches for the installation of water mains. Operates backhoe for excavating deep ditches for the repair, installation and replacement of water lines and mains. Operates heavy tractor trailer to transport heavy equipment on heavy duty transport trailer. Operates valve turning trucks and participates in valve turning for main shuts to assist contractors, engineers or a district, or for routine maintenance. REQUIRES 4 years of increasingly responsible experience in the operation of heavy and complex construction and maintenance equipment, including 1 year at the level of Equipment Operator. Must possess a valid state-issued driver’s license in accordance with the City of KCMO policies. May be required to possess a valid MO Class A, B, or C CDL prior to the end of the employee’s probationary period as determined by the department. Must pass a pre-employment drug screen and post offer physical examination as prescribed by the City. Preference given to applicants with extensive backhoe experience and a high school diploma or GED.


Senior Registered Engineer
Job Opening ID 510964
Salary: $4,945-$8,833/month
Deadline: Open Until Filled

Full-time position available with KC Water Engineering Division located at 4800 E. 63rd St. Normal work days/hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. The Senior Registered Engineer is responsible for administrative and supervisory activities managing and engineering multiple projects related to improvements for wastewater collection systems. The position is responsible for professional engineering activities involving the planning, analysis, design development, construction, renovation, maintenance or operation of utilities, assets, and related projects. Work involves activities such as analyzing infrastructure systems, overseeing planning activities, and managing engineering projects including development of construction and collection system rehabilitation projects associated with wastewater assets. Identifies and develops applications and work standards for improvements and efficiencies. Provides assistance in changes to policies and standard operating procedures. Frequent consultation with internal divisions, consultants, contractors, and other stakeholders as required in the  analysis, design, review of plans/specification,  and inspection of construction work for compliance with prescribed engineering criteria.  Assignments are received in conference with a professional supervisor.  Employees of this class are expected to exercise good judgment to resolve technical problems, manage projects, and provide data for asset risk assessment criteria. Responsible for Quality Assurance and Quality Control of contracts, construction plans, materials, and studies for adherence to Water Services rules and regulations. Writes requests for proposals (RFPs) or quotations (RFQs) for new projects, and prepares emergency response memos. Verifies conformance of the plans and specifications prepared by design professionals, and submits Project Status Reports (PSRs). Reviews submittal materials and related asset data. Performs limited design, as well as drafting and computational duties in the office in preparation of studies, final plans, and specifications for projects. Additional activities include: addressing emergency collection systems repairs; proposing changes to the standard specifications; interpreting and applying City ordinances, state and federal regulations, specifications, hydraulic modeling and calculations and related standards to projects; coordinating with multiple stakeholders and the public; and assisting operations staff when issues arise. REQUIRES 2 years’ progressively responsible experience as a Registered Engineer. Within 6 months of hire date, must be registered as a Professional Engineer with Missouri Board of Architects, Professional Engineers, Land Surveyors and Professional Landscape Architects.  Preference given to applicants with water and/or wastewater asset infrastructure experience, Civil Engineering Degree (BS) from ABET accredited University or Master’s Degree in Civil Engineering (MS) from ABET accredited University, and a minimum of 6 years of combined experience with a minimum of 3 years in a project management role.


Utility Crew Leader
Job Opening ID 511126
Salary: $18.24-$29.44/month
Deadline: Open Until Filled

Several full-time positions available with KC Water Pipeline Division located at 2409 E. 18th Street. Normal Work Days/Hours: Multiple Shifts Available: Monday-Thursday, 7:00 A.M. to 5:30 P.M, Friday-Monday, 7:00 A.M. to 5:30 P.M. or Weekend Nights: Friday-Saturday, 5:00 P.M. to 6:00 A.M. and Sunday, 5:00 P.M. to 5:30 A.M. Works as a skilled crew member in the installation, replacement, repair, and maintenance of water distribution mains and lines, valves, and hydrants. Repairs leaks and breaks in existing pressured mains. Participates in the restoration of work site locations and street surfaces. Responsible for backfill excavations, restores dirt work, seeds or sods, set up erosion control measures, and tears down and replaces fences. Replaces landscaping utilizing proper techniques in minimizing damages to existing utilities. Assists in digging trenches and other excavations. Shores deep excavation. Follows all City policies concerning safety in the work place. Operates various types of motorized construction and maintenance equipment. Operates jackhammer in cutting and breaking concrete, asphalt, or rock. Removes waste material from work site. Drives dump truck for hauling construction material. Operates a front-end loader up to 2-1/2 cubic yards in loading pipe or other materials for construction and maintenance work. Participates in snow plowing and snow removal operations. REQUIRES high school graduation and 4 years experience in water or sewer construction and maintenance work. Must possess a valid state-issued driver’s license driver’s license in accordance with City of KCMO policies. Possession of a valid Class A or B CDL prior to the end of the employees probationary period. Must pass a pre-employment drug screen and post-offer physical examination. Preference given to applicants with experience in making repairs to a water distribution system.


Contact Center Manager
Job Opening ID 511520
Salary: $4,945-$10,581/month
Deadline: Open Until Filled

KC Water provides water, waste water and storm water services for approximately 170,000 households in Kansas City. This position is responsible for directing and overseeing all contact center operational activities ensuring adherence to established ordinances, policies, procedures and the collective bargaining agreement while ensuring timely and accurate service delivery to our customers. Provides oversight of all contact center systems including the Customer Information System, Interactive Voice Response, and phone system and workforce management tool. Oversees the hiring, on boarding and performance management of the contact center staff. Ensures necessary changes in staffing are made based on day of week, other anticipated events, and call volume data. Monitors productivity of customer service representatives and generates reports. Reviews system data to monitor key performance indicators against targets such as the call abandonment rate, average speed to answer, quality scores and service level. Routinely monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies. Answers questions and recommends corrective actions to address customer issues and handles escalated customer complaints when necessary. Ensures information is entered into call center system to compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints. Determines work procedures, prepares work schedules, and expedites workflow. Studies and standardizes procedures to improve operational efficiency. Maintains harmony among workers and resolves grievances. Prepares composite reports from individual reports by subordinates. REQUIRES an accredited Bachelor’s degree and 5 years of progressively responsible, professional experience in business or public sector administration, with a least 3 years at the management level; OR an equivalent combination of qualifying education and experience. Preference given to applicants with comprehensive customer service industry knowledge with at least 5 years of progressive management responsibilities in a contact center environment, as well as experience in the utility industry.


Smart Sewer Utility Officer
(Utility Officer)
Job Opening ID 510183
Salary: $7,374-$14,422/month
Deadline: Open Until Filled

Full-time position available with KC Water Engineering Division located at 4800 E. 63rd St. Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. The Smart Sewer Utility Officer will participate with the executive management team to plan business objectives, develop policies, coordinate functions and operations between the Chief Engineering Officer, the program management team and subcontractors, as well as establish responsibilities and procedures for attaining objectives. Ensures all program elements are being tracked, including capital program costs and rates, analyses and funding consultations, so as to ensure that budgets and time commitments are maintained and changes in program status are effectively communicated to stakeholders. Consults and coordinates with representatives from Federal, State and County governments and interested organizations regarding the regulatory compliance monitoring and reporting. Establishes program administration procedures and QA/QC of Smart Sewer deliverables. Modifies the process and updates all relevant documentation when required. Directs, manages and coordinates construction programs to ensure critical issues are addressed and properly resolved. Manages the public outreach and communication related to these programs. Leads and coordinates project teams including: engineers, project managers, contractors, City Departments and other stakeholders for collaborations, site   management and date management. Oversees the Green Infrastructure Concept design and implementation. REQUIRES Professional Engineer registration and an accredited Bachelor’s degree with major course work in Civil Engineering with at least 10 years of related experience. Must be a professional engineer registered with the state of Missouri within six months of hire date. Must pass a pre-employment drug screen as prescribed by the City. Preference given to applicants with experience managing multiyear consent decree programs, as well as working with the Environmental Protection Agency.


URGENT!!! CRITICAL RECRUITMENT INFORMATION

IF THE SAME POSITION TITLE IS POSTED FOR A DIFFERENT DEPARTMENT, PLEASE SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER DEPARTMENT.

  • The evaluation of applications is based on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment.
  • The requirement of “high school graduation” includes the state-issued GED
  • For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree.
  • Unless otherwise stated, the requirement of “an accredited” degree includes only those degrees obtained from colleges or universities listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
  • If claiming military veterans preference points, you must attach a copy of your DD- 214 or other qualifying documents prior to the application deadline.
  • Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00 p.m., CT. Applications sent via FAX or online must be received by midnight, CT.

POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY

The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.