Coronavirus and KC Water Water is essential to life. We want to assure you that – especially during this unprecedented time – the nearly 850 Kansas Citians who work at KC Water remain steadfastly committed to ensure the health and safety of our customers. This page provides the latest information about how KC Water is Read more…
(Kansas City, Mo.) – KC Water crews and its contractors must continue the work of important water, wastewater, and stormwater infrastructure projects in the midst of the coronavirus pandemic. Maintaining and repairing infrastructure may require crews, at times, to shut off water for limited periods of time. Advance notice will be provided as much as Read more…
(Kansas City, MO) – At KC Water our highest priority is ensuring the health and safety of our employees and our customers. As the number of COVID-19 cases continues to rise, we continue to implement changes in an effort to safeguard everyone’s health and well-being. The Call Center is closing at 5:00 today for deep Read more…
(Kansas City, MO) – As the number of confirmed coronavirus cases in our community grows, KC Water reminds customers of the multiple self-service options available at www.kcwater.us. Customers can pay their bill, sign up for auto pay, set up a payment arrangement and start or stop service. Because of social distancing recommendations from health experts Read more…
(Kansas City, MO) – Because of social distancing recommendations from health experts surrounding the COVID-19, or coronavirus, KC Water is encouraging customers to utilize online payment services and other self-service options instead of visiting the customer lobby. The customer lobby at 4800 E. 63rd Street will remain open, however to protect our employees and other Read more…
(Kansas City, MO) – KC Water reminds customers as they stock up on cleaning wipes and “flushables” to not discard them into the toilet. Manufacturers market these products as “flushable” but they do not break down in water. KC Water’s wastewater treatment plants use equipment to pull plastics, wipes and other items that should not Read more…
(Kansas City, MO) – KC Water is using advanced technology to improve the sewers in south Kansas City. It’s called Auto-stem and it’s an alternative to traditional blasting. Auto-stem helps crews fracture underground rock without producing a lot of flying debris, harmful gases, or excessive noise. It is ideal for projects happening in close quarters Read more…
(Kansas City, Mo.) – This Valentine’s Day, KC Water wants to remind those who ‘Lock their Love’ on the Old Red Bridge to not throw their keys into the Blue River. “We don’t like that. It’s not environmentally sound plus there’s just better uses for that key. You can put it on a bracelet, on Read more…
(Kansas City, Mo.) – KC Water recently received a National Environmental Achievement Award from the National Association of Clean Water Agencies (NACWA). NACWA honored KC Water for its video “Imagine a Day without Water” that highlights the value of water during the national campaign day, ‘Imagine a Day without Water’. “Thank you NACWA for this Read more…
(Kansas City, MO) – In an effort to better serve our customers with a clearer, more precise view of their water usage, KC Water will launch its redesigned customer billing statements Thursday, January 30th. Customers will see a new look to their water bills complete with: Smaller increment billing Usage shown in gallons Usage comparison Read more…