(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 3051 Central Ave. at 12:20 p.m. Friday, April 17, 2020. The overflow ended the same day at 2:40 p.m. and spilled approximately 1,400 gallons of wastewater. A manhole was found overflowing near the area. Wastewater surfaced and entered into a catch basin which Read more…
News
KC Water Sends a Thank You Message to Essential Workers
Posted on Apr 15, 2020(Kansas City, Mo.) – KC Water would like to take this time to thank the essential workers of KC Water and all essential workers who report to work during the coronavirus pandemic. One thing remains certain, through this difficult time, the work must continue for utility, health care, fire and public safety workers. KC Water Read more…
Customers Advised of Wastewater Overflow near 812 NW 70th Street
Posted on Apr 12, 2020(Kansas City, Mo.) – KC Water responded to a wastewater overflow near 812 NW 70th Street at 11:00 a.m. Saturday, April 11, 2020. The overflow ended the same day at 11:25 a.m. and spilled approximately 250 gallons of wastewater. A manhole was found overflowing near the area. Wastewater surfaced and entered into a storm drainage Read more…
KC Water’s Leaf & Brush Pick-Up Continues During Stay At Home Order
Posted on Mar 31, 2020Spring Curbside Leaf & Brush Collection Begins April 6th (Kansas City, Mo.) – KC Water will begin spring leaf and brush curbside collection Monday, April 6th. Customers are asked to collect their lawn debris in paper bags and set them by the curb by 7:00 a.m. on their regularly-scheduled trash day. Please separate your leaf Read more…
KC Water Will Waive Late Fees for Customers
Posted on Mar 26, 2020(Kansas City, MO) – KC Water recognizes the financial uncertainty many families are facing during the Stay at Home order. To help, KC Water will waive late fees on bills with bill dates of April and May. KC Water has also temporarily stopped water shut-offs related to non-payment. This will be reassessed periodically based on Read more…
Coronavirus and KC Water
Posted on Mar 25, 2020Coronavirus and KC Water Water is essential to life. We want to assure you that – especially during this unprecedented time – the nearly 850 Kansas Citians who work at KC Water remain steadfastly committed to ensure the health and safety of our customers. This page provides the latest information about how KC Water is Read more…
KC Water’s Water, Wastewater and Stormwater Crews Continue Essential Projects during Citywide Stay At Home Order
Posted on Mar 25, 2020(Kansas City, Mo.) – KC Water crews and its contractors must continue the work of important water, wastewater, and stormwater infrastructure projects in the midst of the coronavirus pandemic. Maintaining and repairing infrastructure may require crews, at times, to shut off water for limited periods of time. Advance notice will be provided as much as Read more…
KC Water Continues to Implement Changes to Protect Employees and Customers During the State of Emergency
Posted on Mar 20, 2020(Kansas City, MO) – At KC Water our highest priority is ensuring the health and safety of our employees and our customers. As the number of COVID-19 cases continues to rise, we continue to implement changes in an effort to safeguard everyone’s health and well-being. The Call Center is closing at 5:00 today for deep Read more…
KC Water Reminds Customers of Multiple Self-Service Options Available Online
Posted on Mar 19, 2020(Kansas City, MO) – As the number of confirmed coronavirus cases in our community grows, KC Water reminds customers of the multiple self-service options available at www.kcwater.us. Customers can pay their bill, sign up for auto pay, set up a payment arrangement and start or stop service. Because of social distancing recommendations from health experts Read more…
KC Water Encourages Customers to Use Online Services/ KC Water Will Temporarily Halt Shut-Offs Amid Coronavirus Pandemic
Posted on Mar 13, 2020(Kansas City, MO) – Because of social distancing recommendations from health experts surrounding the COVID-19, or coronavirus, KC Water is encouraging customers to utilize online payment services and other self-service options instead of visiting the customer lobby. The customer lobby at 4800 E. 63rd Street will remain open, however to protect our employees and other Read more…