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KC Water Issues Precautionary Boil Water Advisory

Posted on October 5, 2022

(Kansas City, MO) – KC Water is issuing a precautionary boil water advisory to customers within two areas in Jackson County – customers in the Northeast Industrial District and portions of the northern part of the Historic Old Northeast within the boundaries of I-35 to I-435, and from St. John Avenue to the Missouri River and for customers in the Union Hill and Longfellow neighborhoods within the boundaries of Main Street to Troost Avenue, and from Linwood Boulevard to East 27th Street. 

Customers may experience low water pressure in this area. Water service in this area has returned, but customers should follow the following Boil Water Advisory until a Cancellation Notice is issued:

Boil Water Advisory

A Boil Water Advisory is issued as a precautionary measure.  Under a Boil Water Advisory, it is recommended that customers follow these guidelines:

  • Boil all drinking water. Tap water should be boiled vigorously for three minutes before using it to drink, cook, or prepare food. Let the water cool sufficiently before drinking.
  • Ice made with un-boiled tap water should not be used for drinking purposes.
  • Dishes and food contact surfaces may be disinfected using tap water that contains one teaspoon of household bleach per gallon.
  • The tap water is safe for other purposes such as bathing; however, small children should be discouraged from swallowing bath water.
  • Water boiled for drinking and cooking purposes may be used for brushing teeth.

KC Water will sample and test the tap water in this area to ensure water quality and safety.  Customers will receive notification from KC Water to cease the boil water advisory only after the tap water has been tested and water quality has been confirmed.

Customers with questions or concerns may contact KC Water by calling 816-513-1313.

For more information regarding Boil Water Advisories, please visit the BOIL WATER ADVISORIES web page.

For restaurants with food safety questions, please contact the Environmental Public Health Program Office, in the City’s Public Health Department, at 816-513-6315.  Or, please visit:

For more information, please contact Heather Frierson,


KC Water maintains and operates water treatment and distribution systems, stormwater management systems, and wastewater collection and treatment systems for residential and business customers in Kansas City and for wholesale customers in the Kansas City area.  KC Water is primarily funded by fees charged to customers based on their use or impacts on the three utility systems.