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KC Water Issues Precautionary Boil Advisory

Posted on December 31, 2022

(Kansas City, MO) – Out of an abundance of caution, KC Water is issuing a precautionary boil water advisory to customers from Main Street to Manchester Trafficway- east to west and Independence Blvd. to Emanuel Cleaver II Blvd.-north to south after a 30-inch main ruptured on Friday, Dec. 30th.

This is a recommendation, not a requirement. Lab tests are being conducted on samples of water in the area noted.

Water service in the area has returned for most. While waiting on results, customers should follow the following boil water advisory until a cancellation notice is issued.

Boil Water Advisory 

  • Boil drinking water.
  • Boil tap water for three minutes before using it to drink, cook, or prepare food. Remember to let the water cool sufficiently.
  • Ice made with un-boiled tap water should be replaced.
  • Dishes and food contact surfaces may be disinfected using tap water that contains one teaspoon of household bleach per gallon.
  • Tap water is safe for other purposes such as bathing and washing dishes
  • Boiled water may be used for brushing teeth.

Customers will receive notification from KC Water that the boil water advisory has been lifted after the tap water has been tested and water quality has been confirmed.

Customers with questions or concerns may contact KC Water by calling 816-513-1313.

For more information regarding Boil Water Advisories, please visit the BOIL WATER ADVISORIES web page.

Restaurants may operate with the above considerations. Any food safety questions can be sent to the Environmental Public Health Program Office, in the City’s Public Health Department, at 816-513-6315.  Or, please visit:

For more information, please contact Heather Frierson,

KC Water maintains and operates water treatment and distribution systems, stormwater management systems, and wastewater collection and treatment systems for residential and business customers in Kansas City and for wholesale customers in the Kansas City area.  KC Water is primarily funded by fees charged to customers based on their use or impacts on the three utility systems.