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KC Water Cancels Water Conservation Request

Posted on March 28, 2019

(Kansas City, Mo.) KC Water cancelled its request for customers to cut back on their water use. As the Missouri River recedes, our treatment process is getting back to normal.  Customers had been asked to conserve water in an effort to keep more water in the treatment process longer.  We appreciate everyone’s help.

Our treatment processes are improving and the turbidity levels are back to near normal. However, the treatment technic alert that was issued Friday remains in effect.  Our continued water quality testing at the treatment plant and within the distribution system have found no signs of contamination.

Customers may continue to notice taste or color issues with their tap water for a few more days.

Safe, clean, and good-tasting tap water is as important to us as it is to our customers. We understand this has been a trying time for our customers and we thank them for their patience.

For more information, please contact Brooke Givens, Communications and Outreach Manager, at, or 816-513-0284.


KC Water maintains and operates water treatment and distribution systems, stormwater management systems, and wastewater collection and treatment systems for residential and business customers in Kansas City and for wholesale customers in the Kansas City area.  KC Water is primarily funded by fees charged to customers based on their use or impacts on the three utility systems.

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