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KC Water Alerts Customers of Taste and Odor Changes

Posted on September 14, 2020

(Kansas City, Mo.) – Some KC Water customers may have recently noticed a slight change to the taste of their tap water.  Changing weather conditions can affect the taste and odor of tap water, but they do not affect water quality and safety.

Seasonal changes such as rain, temperature, river water levels, and even runoff from melting snow can change the characteristics of the water in the Missouri River, the source of Kansas City’s drinking water.  Operational changes made to adjust to changing river conditions can also affect the taste and odor of tap water.  KC Water performs continuous monitoring and extensive laboratory testing of the drinking water that is supplied throughout Kansas City to ensure that safe water is delivered to customers.

KC Water meets or exceeds all state and federal drinking water safety requirements as well as the high water quality standards established by KC Water on behalf of our customers.  This includes testing and treating water to help control taste and odor, although not all taste and odor factors can always be controlled.

For more information on the water treatment process and naturally occurring taste, odor and color changes of KC Water’s tap water, please visit

For more information contact Heather Frierson, KC Water Media Relations Coordinator, at 816-513-0280, cell 816-674-0211.


KC Water maintains and operates water treatment and distribution systems, stormwater management systems, and wastewater collection and treatment systems for residential and business customers in Kansas City and for wholesale customers in the Kansas City area.  KC Water is primarily funded by fees charged to customers based on their use or impacts on the three utility systems.

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